An Open Letter to Our Clients
by Gary Ryan Blair, President
Life is serious business, and with it comes undeniable rights
and responsibilities. We believe you should have every opportunity
to understand the investments, risks, rewards and implications of
the products, services and life planning strategies offered to you
by The GoalsGuy® and each of
our subsidiary companies.
This client "Bill of Rights" has been created to address
the concerns and challenges arising from online marketing. Our goal
is to gain your trust and confidence when doing business with The
Our philosophy goes well beyond
the primary objective of just helping you to set and achieve a goal.
While there is no doubt that this is an important objective for
you, we want to be your partner for life as it pertains to all of
your goal-setting and planning needs.
We believe that a long-term personal or corporate strategic plan
requires even more – the peace of mind resulting from exemplary
service, personal attention to detail and real world education.
Therefore, all of our associates and coaches are trained professionals,
committed to delivering world-class service and practical advice.
While having a team of professionals available to you is comforting,
I believe it is critically important that you first understand our
goal-setting model along with your rights
and obligations as a client so that you may best utilize our support.
The following will explain Your Rights and Responsibilities. Our
hope is that you will become more knowledgeable as a result of reading
this material and, as an informed client; you will make wise decisions,
set specific goals, create detailed plans, and execute those plans
A Clients Bill of Rights
You have the right to superior levels of service
delivered in a warm, friendly and professional manner.
You have the right to expect the highest standards
of product quality.
You have the right to expect and receive more
value than what you pay for.
You have the right to work with a trustworthy
professional who is competent in planning and goal-setting strategies.
You have the right to expect privacy
and complete confidentiality.
You have the right to expect concerns or errors
to be addressed and, when necessary corrected immediately.
A Clients Roster of Responsibilities
You have a responsibility to be forthcoming
about your current situation. We can only help, and you can only
help yourself when the information you provide is true and accurate.
You have a responsibility to engage in thoughtful
preparation and planning before taking action.
You have a responsibility to take action on
the plans you have made.
You have a responsibility to understand that
all growth is a process, thus keeping your expectations in check.
You have a responsibility to teach and share
what you have learned with others. You must give something back
to the relationships and communities in which you live and work.
You have a responsibility to achieve your goals
and become all that you are capable of becoming. What’s
the point of setting a goal, if you have no intention of achieving
If you are serious about achieving your goals, respect your rights
The GoalsGuy, Our Goal is Simply to Help You Achieve Yours!"™